No Service Disruption at KRA

The Kenya Revenue Authority (KRA) assures taxpayers that there is no service disruption in all its operations.

As stated by the KRA board, in a statement released on 14th May 2019, KRA assures taxpayers that operations continue uninterrupted. Allegations of ‘staff go slow’ cannot be substantiated, since all Customs and Domestic Taxes operations are on-going. 

The iTax system is working and taxpayers should continue to file their returns and make payments.

For any form of support on KRA services, taxpayers are encouraged to call KRA contact centre on 020 4999 999, 0711 0999,999 or send an email to You may also visit the nearest KRA office or Huduma for further assistance.




Deputy Commissioner, Marketing and Communication

PRESS RELEASE 29/05/2019

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No Service Disruption at KRA