Customer Support

Do you have a Question?

Call us on : +254 20 4 999 999 or +254 711 099 999;

Email us on callcentre@kra.go.ke or click the button below to ask us a question.

You can also visit any of our physical locations countrywide. Use the map to locate our stations and support offices.

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Our Offices

Our Offices

Nairobi Region

Nairobi - Times Tower Building - Nairobi - Sameer Park - Nairobi - Ushuru Pension Towers - Nairobi - Sameer Park - KESRA Centre - Ushuru Pensions Plaza, Westlands - JKIA, AFS - JKIA, CSC - JKIA, ACHL - JKIA, Courier - JKIA, KAHL - JKIA, DHL - JKIA, SIGNON - JKIA, Passenger terminal - THIKA, Customs - Namanga OSBP - Loitokitok - Inland Container Depot Embakasi - Wilson Airport -

South Rift Region

Nakuru - Generation House - Nakuru - Generation House - Kajiado Office - Kitengela Mall 4th Floor - Maralal - Kericho - Kericho - Kericho-DC’S Office - Nyahururu - Narok - Nakuru-PPO - Nakuru-KPC - Naivasha -

Northern Region

Machakos, Sartaj Building, 3rd Floor, off Kangundo - Embu - Mandera - Garissa - Wajir - Kitui - Meru - Isiolo - Diffu - Kajiado - Moyale - Liboi -

Western Region

Kisumu - Lake Basin Mall - Kakamega - Posta House - Kisii - Umoja Plaza - Malaba OSBP - Busia OSBP - Isebania OSBP - Kisumu - Forodha House - Kisumu Pier - Kisumu KPC - Kisumu Airport - Kisumu PPO - Bungoma - Kopanga - Kisumu PPO - Bungoma - Kopanga - Nyamtiro - Muhuru Bay - Usenge - Sio Port - Lwakhakha - Mbita - Moyale - Nyamtiro -

Central Region

Thika - Thika House - KRA Central Region Headquarters - Nyeri - Kerugoya - Machere Plaza - Nanyuki - Ubii Plaza - Murang'a - Ngeka Centre - Kiambu Mall -

South - Coast

Mombasa - Customs House - Malindi - Malindi Complex - Voi - Potter's House - Lamu - Mkunguni Square - Ukunda - Holding Meridian - Ngomeni - Diani - KESRA Mombasa - Shimoni - Vanga - Taveta OSBP - Kiunga - Port Operations - Mombasa Airport -

North Rift Region

Eldoret - Lodwar - Customs House - Kitale - Trans - Nzoia Women Plaza - Eldoret KPC - Eldoret EIA (Eldoret Airport Warehouse - Eldoret EIA (Eldoret Airport Bargage Hall - Eldoret EIA (Scanner) - Eldoret Postal Corporation - Kitale - Lokichoggio - Lokichoggio Airport - Nadapal -