How to Re-validate and Reconcile Migrated Legacy System Balances

A valid debt is tax that is due and payable as per the assessment. This amount is deemed as collectible. Where a taxpayer disagrees with the migrated balances, the taxpayer will be requested to support their position to facilitate reconciliation and re-validation of the balances. The procedure is as follows: - 

1. 

   STEP 1 The taxpayer writes to the Commissioner for Domestic Taxes supporting their position and delivers the letter to the appropriate office as directed under taxpayer support
2. 

   STEP 2 KRA analyses and validates the ledger balances in light of the taxpayer’s request and responds to the taxpayer via a letter, email, or both on the validation outcome-either agreeing fully, partially or disagreeing with the taxpayer’s position within 30 days.
3. 

   STEP 3 For adjustments involving an update of missing payments, the taxpayer will be informed of the validation outcome within 60 days.
4. 

   STEP 4 Where the KRA agrees fully or partially with the taxpayer’s position, the validating office will facilitate adjustment of the ledger in line with the validation outcome within 7 days of communicating the validation outcome to the taxpayer.