Changes to Tax Compliance Certificate (TCC) Issuance

18th April, 2019

Kenya Revenue Authority notifies the public that processing of Tax Compliance Certificates (TCC) in iTax has been improved to incorporate stakeholder feedback and enhance customers’ experience.

In the improved process, the system will verify the tax compliance status from existing iTax data and the taxpayer will only be able to proceed with the application if all tax returns have been duly filed. In the event that there are any outstanding compliance issues, the system shall display the status highlighting the missing returns that the Taxpayer must file before successful submission of an application. TCCs for PINs newly acquired in iTax will also be issued automatically by the system if the taxpayer is found to have filed all tax returns and paid all taxes, if any.

KRA would hereby wish to advise Taxpayers to ensure compliance by filing their tax returns on time and paying their tax liabilities before the due dates in order to safeguard timely issuance of Tax Compliance Certificates. 

For support, please call the Contact Centre on Tel: 020 499 9999, 0711 099 999 or Email:

You may also visit the nearest KRA Office, iTax Centre or Huduma Centre. /

Commissioner for Domestic Taxes


Changes to Tax Compliance Certificate (TCC) Issuance