Kenya Revenue Authority (KRA) reminds all taxpayers that further to our Public Notice on “Taxpayer Register Data Clean Up Exercise” dated 24th June, 2024, all registered taxpayers are required to authenticate the mobile telephone number registered in iTax upon logging into the system.
The authentication procedure is as follows;
1.Log in to the iTax system using your PIN number and password. iTax will display the current mobile phone number linked to your PIN.
2.If the mobile telephone number displayed is accurate and the preferred number, click on “send verification code” and a code will be sent to the displayed mobile phone number.
3.If the mobile telephone number contact is not accurate or not the preferred number, change the number on the displayed pop up to your preferred phone number and then click on “send the verification code”. A code will be sent to the new preferred mobile phone number.
4.Enter the verification code received on your selected mobile phone number to log into iTax.
For further information please reach out to our Contact Centre on Tel: 020 4 999 999, 0711 099 999 or Email: callcentre@kra.go.ke or visit the nearest Tax Service Office or Huduma centre.
Commissioner for Domestic Taxes
PUBLIC NOTICES 12/11/2024
