Taxpayer Register Data Clean Up Exercise

Kenya Revenue Authority (KRA), would like to notify all registered taxpayers of the ongoing data clean up exercise of taxpayers' Personal Identification Number (PIN) registration details. The exercise is aimed at ensuring the integrity of the taxpayers' register with a view to enhance service delivery to all taxpayers.

As part of the data clean up exercise, KRA has rolled out One Time Password (OTP) for update of taxpayers' contacts in the iTax system. Upon logging into iTax, the system will display the mobile number registered in iTax through which an OTP will be sent for validation of contact details. Where the number is incorrect, taxpayers will be required to capture the correct mobile number through which an OTP will be sent to enable access to the iTax system.

We urge all registered taxpayers to update/correct their registration details as appropriate, on iTax, including their phone number, physical address, email addrets, physical location of businesses, residency status, directorships or partnerships held e.t.c

For clarification, call the Contact Centre on Tel: 020 4 999 999, 0711 099 999 or Email: or visit the nearest Tax Service Office or Huduma centre.

Commissioner for Domestic Taxes 


Taxpayer Register Data Clean Up Exercise