Officer - Customs & Border Control (Contract)

Responsible for:

To provide support to Customs & Border Control operations in Revenue function, Scanner Management, Cargo Monitoring and Tracking in accordance with the standard operating procedures.

Tasks and Outputs:

Provide support in cargo verification, cargo scanning , cargo monitoring& tracking operations for goods under customs control;

Maintenance of electronic eSeals and technical support for the Centralized Monitoring Centre (CMC) and the Rapid Response Unit (RRU).

Carrying out scanner image analysis

Reporting on scanned cargo that requires further intervention

Meeting set individual targets

Preparing reports

Carry out assignments according to stipulated standards and procedures;

Conducts physical verification of cargo;

Confirms if cargo conforms with the entry declaration;

Prepares report online and physical verification report with findings

Confirms that all duties, taxes and levies are properly collected on the goods

Releases cargo in the system and physically;

Prepare timely and accurate work reports;

Any other duties that may be assigned by the Supervisor in support of the Customs and Border Control Department mandate.

Skills required:

Minimum qualifications

Degree in business or science related field

Proficiency in computer packages

Training in Cargo Scanner Operations and Image Analysis will be an added advantage

Training on revenue administration from Kenya School of Revenue Administration or its Equivalent is an added advantage

Possession of professional qualifications in a relevant discipline will be an added advantage.

Required competencies for this Role

Must be ready to work for long hours including weekends, public holidays and during the night in a 24hr shift setup

Must be willing to work in any part of the country

Must have high standards of integrity

Good Communication and Interpersonal skills

Good ability of working as a team member and also independently

Good planning , organizational and analytical skills

Effective interpersonal skills to interact with, engage and inspire teams

Resilience and ability to work under pressure

Good customer service skills


1. All applications from interested and qualified candidates must be submitted online via the process below.

2. ONLY shortlisted candidates will be contacted.

3. All applications should be submitted online by 5.00 pm on 22nd February, 2019.

4. KRA is an equal opportunity employer committed to gender and disability mainstreaming. Persons with Disability are encouraged to apply.

5. KRA does not charge any application, processing, interviewing or any other fee in connection with our recruitment process.

Job Application Guidelines


  • Go to and then click on the ‘Register’ button to start the application process.
  • After registration, you will receive an email enabling you to confirm your email address and complete your registration.

Log on:

  • After registration go to
  • Key in your username and password then click on ‘Log in’ to access your account.
  • After successful log in, the system will open the ‘Applicant Cockpit’.

Candidate Profile (To create or update applicant detail):

  • On the ‘Applicant Cockpit’ page, go to the tab ‘Candidate Profile’.
  • Click on ‘My Profile’ to create and update your profile.
  • Follow the instructions to complete your profile.
  • The process will end by clicking the tab “Overview and Release”.
  • Ensure you click the check box on the page to complete the profile.

Application process:

  • To view the open job postings, click on the tab ‘Employment Opportunities’ on the ‘Applicant Cockpit’ page.
  • Under the heading ‘Job Search’ click the ‘Start’ button to view all available vacancies.
  • Click on the Job posting to display the details of the position.
  • To apply for the position, click ‘Apply’ button at the top of the page.
  • Follow the instructions to complete and submit your application.
  • Kindly note that all mandatory fields must be completed.
  • To complete the process of application, click the ‘Send Application Now’ button after reviewing and accepting the ‘Data Privacy Statement’.

In case of any challenges, please send your email query to


If you experience any delay in receiving an email notification at the end of the e-recruitment registration process, please refresh your email. In case of any challenge, please send your query to

Kenya Revenue Authority does not charge any fee at any stage of the recruitment process (application, shortlisting, interviewing, and/or offer)

Apply Now
Officer - Customs & Border Control (Contract)