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Relationship Management PDF Print

Relationship Manager

Your relationship manager at the Large Taxpayers Office (LTO) is your primary contact and the person most immediately responsible for your Tax coordinating the efforts of a whole team working to deliver quality services.

The manager maintains a broad perspective about your activities across tax heads and reviews progress in consultation with other LTO units. Our relationship management is about forming partnerships by taking a personal, integrative approach to help you better manage your tax matters.

In addressing your issues, we are guided by the following principles

Your business is unique:

At LTO, we take the time to listen and to gather information about you, your business and industry. We commit ourselves to helping you fulfill your tax obligations in the most efficient and cost effective manner.

Your business is important:

We're not just out to meet our revenue targets, but are also committed to supporting your company's long-term growth.

Your business deserves our attention:

Your Relationship Manager coordinates the efforts of the team to ensure that you receive efficient and speedy service. Because we know that our business only prospers when yours does, we commit to give your needs our fullest attention.

Your feedback counts:

We acknowledge that your views help improve our performance and processes. If you feel concerned or dissatisfied with the quality of service that you receive, please send your views to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call the Senior Deputy Commissioner on telephone 2817066. You may also send your views to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . We promise speedy response.

Sector Groups

We have placed Large Taxpayers by sector in Seven broad categories, namely:

  1. Top 25 Sector
  2. Agriculture and Wholesalers
  3. Bank and Insurance
  4. Domestic Excise
  5. Food and Other Manufacturers
  6. Government and Construction
  7. Oil, Transport Motor Vehicle, Services and Hospitality

You can find contact information for your relationship manager here.

Top 25 Sector (view list)

Name

Mwanzia Muia Koti

Title

Senior Assistant Commissioner

Location

Times Tower 22nd Floor, Haile Sellassie Ave. Nairobi

Telephone:

+254 20 2816117

Email:

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Agriculture and Wholesalers (view list)

Relationship Manager

Name

Newton Magu

Title

Senior Assistant Commissioner

Location

Times Tower 22nd Floor, Haile Sellassie Ave. Nairobi

Telephone:

+254 20 2816115

Email:

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Audit Manager

Name

Edward Karanja

Title

Senior Assistant Commissioner

Location

Times Tower 24th Floor, Haile Sellassie Ave. Nairobi

Telephone:

+254 20 2815020

Email:

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Banks and Insurance (view list)

Relationship Manager
Name

Naphtaly Oyugi

Title

Senior Assistant Commissioner

Location

Times Tower - 22nd Floor, Haile Sellassie Ave. Nairobi

Telephone:

+254+ 20 2815062

Email:

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Audit Manager
Name

Justus Kiuvu

Title

Senior Assistant Commissioner

Location

Times Tower - 24th Floor, Haile Sellassie Ave. Nairobi

Telephone:

+254 20 2816121/5043

Email:

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Domestic Excise (view list)

Relationship Manager
Name

Mary Kanyua

Title

Senior Assistant Commissioner

Location

Times Tower 21st Floor, Haile Sellassie Ave. Nairobi

Telephone:

+254 20 2813032

Email:

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Audit Manager
Name

Maurice Oray

Title

Senior Assistant Commissioner

Location

Times Tower 24th Floor, Haile Sellassie Ave. Nairobi

Telephone:

+254 20 2815032

Email:

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Food and Other Manufacturers (view list)

Relationship Manager
Name

Christine Kanyiva

Title

Senior Assistant Commissioner

Location

Times Tower 22nd Floor, Haile Sellassie Ave. Nairobi

Telephone:

+254 20 2817072

Email:

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Audit Manager
Name

Joseph Kamungu

Title

Senior Assistant Commissioner

Location

Times Tower 24th Floor, Haile Sellassie Ave. Nairobi

Telephone:

+254 20 2817120

Email:

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Government and Construction (view list)

Relationship Manager
Name

Michael Murambi

Title

Senior Assistant Commissioner

Location

Times Tower - 21st Floor, Haile Sellassie Ave. Nairobi

Telephone:

+254 20 2816001

Email:

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Audit Manager
Name

Cyrell Wagunda

Title

Senior Assistant Commissioner

Location

Times Tower - 24th Floor, Haile Sellassie Ave. Nairobi

Telephone:

+254 20 2817061

Email:

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Oil, Transport Motor Vehicle, Services and Hospitality (view list)

Relationship Manager
Name

Andrew Mpungu

Title

Senior Assistant Commissioner

Location

Times Tower 22nd Floor, Haile Sellassie Ave. Nairobi

Telephone:

+254 20 2813067

Email

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Audit Manager
Name

D. M. Mwangi

Title

ASenior Assistant Commissioner

Location

Times Tower 24th Floor, Haile Sellassie Ave. Nairobi

Telephone:

+254 20 2817082

Email:

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